Rainbow Wholesale, Inc. - Giftware & Home Decor
Policies
MINIMUM ORDERS
Each product item has a minimum amount that must be purchased as indicated in the price list. All items ordered that do not meet the minimum requirements will be adjusted. Please see individual product sections for details on the total minimum purchase requirements. Minimums are subject to change without notice.

TERMS
New Accounts must prepay their orders by check, credit card, money order or wire transfer (credit cards will be processed at the time of shipment). $25 will be charged for a returned check. Returned checks, along with the returned check fee, may be electronically presented to your bank. Credit cards on record may be charged for past due balances.

PRICES
Prices are subject to change without notice and will be billed at prices in effect at the time of shipment.

BACKORDERS
Items not available at time of shipment will be backordered. Backorders are automatically added to subsequent orders before shipping.

PICK UPS
Orders not picked up after one week of the pick up date will be canceled.

CANCELLATIONS
Orders that are canceled after they have been picked, packed and staged, will be assessed a 15% restocking charge. If a shipment is refused, customers will be charged the inbound and outbound freight and a 15% restocking charge.

DAMAGED SHIPMENTS
Once a transportation company leaves our dock, they become responsible. In case of loss or damage caused by the carrier, a report should be made to that carrier. Customers must inspect the shipment upon arrival and note any damages or shortages on the shipping papers before signing. They then should call the carrier for an inspector and keep all packing materials.

CLAIMS
Customers receiving concealed damaged and/or defective items must fill out the claim form and fax to 214.358.5576 within 15 calendar days of the invoice date. Or you can call us at 214.358.5757. Credit cannot be given without prior authorization. We must be notified of missing cartons and shortages within 10 days of the invoice date. We cannot ship replacements for items missing or damaged in transit.

VENUE
Sales and like transactions, including collection of amounts due, shall be governed by the substantive law of the State of Texas. By placing an order or accepting goods, you agree that the service of process may be made in accordance with the rules of the courts of the State of Texas at the "bill to" or the "ship to" addresses which you designate, or any other address at which you have an actual office. In an action for the collection of amounts due, we will be entitled to an award of collection costs including reasonable attorney's fee.